Waitlist & Cancellation Management
Turn Every Cancellation Into Another Visit, Not an Empty Slot
Waitlisted patients are notified the moment a slot opens, so late cancellations stop costing you a treatment hour.
HIPAA · ONC · PCI certified
Used by 1,200+ clinics since 1991.
Core Capabilities
From Cancellation to Rebooked, Without Making Calls
A cancellation only costs you a visit if nobody knows the slot is open. Below is how the system notifies, books, and reports on every opening — without a front desk member working down a list.
Patients texted or emailed as soon as a slot frees up.
Slots fill without staff working a phone list.
See why patients cancel, by provider, day, and payer.
Know what percentage of cancellations you’re actually recovering.
FAQs
Everything you need to know about waitlist and cancellation management in TurboPT.
Yes — notifications go out automatically instead of front desk working a phone list.
Fill rate is reported, not assumed.
See a cancelled slot get refilled automatically.
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